This results-oriented seminar explores the language tools used by successful negotiators, executives, and perhaps even your own children. You will discover how to avoid offending colleagues and how to employ words and grammar to express your idea effectively.
The seminar is packed with winning techniques that will help you to:
- Adjust the intensity of your language
- Clarify (or obscure) your point
- Say "no" with grace and style
- Respond forcefully but politely to attacks on your opinions
- Use diplomatic strategies in difficult situations
The skills highlighted in the seminar can be applied immediately to your emails, requests, negotiations, and relationships.